This page explains how to delete your ChatBoom² account and the personal data associated with it, operated by LCR ONE OÜ.
If you can't access the app, email support@chat2boom.com from the email or phone number on your account with the subject "Delete my account". We may ask one or two questions to verify it's really you, then delete your account. We complete verified requests within 30 days.
When your account is deleted, we erase or irreversibly anonymize your personal data, including:
| Deleted / anonymized | Retained (and for how long) |
|---|---|
| Profile, photos, bio, voice/video, preferences | Limited records we must keep by law (e.g. transaction/tax records), for the legally required period |
| Chat messages, posts, stories, matches, likes, swipes | Anonymized safety/abuse records where needed to protect the community |
| Verification (KYC) selfie and ID images | Backups are purged on our normal backup cycle (up to 30 days) |
| Your phone number and email are released/erased | — |
Deletion is permanent and cannot be undone. If you also want to stop a paid subscription, cancel it in your app store (Apple App Store or Google Play) — deleting the account does not automatically cancel a store subscription.
Before deleting, you can download a portable copy of your data in Settings → Privacy → Export my data.
Contact LCR ONE OÜ at support@chat2boom.com. See also our Privacy Policy.